Privacy Policy

Introduction

Wlozariniaixir is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our gift wrapping services, ribbons, tags, and other products offered through wlozariniaixir.ddd. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The data controller responsible for your personal data is Wlozariniaixir, 14 Market St, Manchester M1 1PT, United Kingdom.

Information We Collect

When you engage with our gift wrapping services, we may collect the following information:

• Contact details including name, email address, and phone number
• Delivery address for wrapped gift shipments
• Gift recipient names and messages for custom tags
• Order preferences including paper styles, ribbon colours, and tag designs
• Payment information processed securely through our payment providers
• Communication records from enquiries about our wrapping services

Legal Basis for Processing

We process your personal data only where we have a lawful basis under UK GDPR:

• Contract: processing necessary to perform our contract with you (orders, delivery, payments)
• Legal obligation: where we must retain or disclose data to comply with UK law
• Legitimate interests: to improve our services, prevent fraud, and communicate about orders
• Consent: for marketing communications and non-essential cookies; you may withdraw consent at any time

How We Use Your Information

We use your personal data to provide our gift wrapping services effectively:

• To process and fulfil your wrapping orders and custom tag requests
• To communicate about your order status and delivery
• To personalise gift tags with recipient names and messages
• To respond to enquiries about our ribbon collections and services
• To improve our wrapping techniques and service offerings
• To send updates about new paper collections or seasonal offerings (with consent)

Advertising and Analytics

Our website may use third-party services for analytics and advertising (for example, to measure site usage or to show relevant ads). Such services may collect information about your visit (e.g. pages viewed, device type) in accordance with their own policies. We do not sell your personal data. You can manage cookie preferences via our cookie banner and our Cookies Policy.

Data Retention

We keep your personal data only for as long as necessary for the purposes set out in this policy or as required by law. Typically: order and payment records are retained for at least 6 years for tax and legal purposes; contact and enquiry data for the duration of our relationship and a short period thereafter; marketing consent records until you withdraw consent or we no longer use them. We will delete or anonymise data when it is no longer needed.

Data Sharing

We do not sell your personal information. We may share data with:

• Delivery partners for wrapped gift shipments
• Payment processors for secure transaction handling
• Service providers who assist with our wrapping operations

Data Security

We implement appropriate security measures to protect your information. Order details and personal data related to your gift wrapping requests are stored securely and accessed only by authorised personnel.

Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Access: request a copy of the personal data we hold about you
• Rectification: request correction of inaccurate or incomplete data
• Erasure: request deletion of your data in certain circumstances
• Restrict processing: request that we limit how we use your data in certain cases
• Object: object to processing based on legitimate interests or for direct marketing
• Data portability: receive your data in a structured, machine-readable format where applicable
• Withdraw consent: where we rely on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: ico.org.uk/make-a-complaint. We would appreciate the chance to address your concerns before you approach the ICO.

Contact Us

For privacy-related enquiries, please contact us at:

Email: correspondence@wlozariniaixir.world

Address: 14 Market St, Manchester M1 1PT, United Kingdom

Phone: +44 161 834 9201